General Terms and Conditions of AUTODOC ADS

General Provisions, Autodoc services

  • AUTODOC AG, Josef-Orlopp-Straße 55, 10365 Berlin ("Autodoc") operates and provides you with a platform, AUTODOC ADS (“platform”) within the framework of the following Terms of Use ("Terms of Use"), under the domain undefined . Both individuals and legal persons ("users") may use the platform.

    By registering or using the platform, you confirm your compliance with the application of the Terms of Use. If you do not wish to be bound by these Terms of Use, you may not use the platform.

  • The platform supports the publication of offers and requests ("advertisements") and the interaction between suppliers and prospective buyers of the presented goods and services. Autodoc itself is neither the supplier nor the creator of the published advertisements.

  • Both goods and services may be advertised on the platform.

  • The user can, as an advertiser, create and publish advertisements consisting of texts and images, as well as see other users' published advertisements as a prospective buyer.

  • Insofar as the option is available, the platform also allows users to communicate via direct messages.

Registration, user account

  • The use of the platform to its whole functional extent, in particular the placing of ads, the displaying of specific user contact data, and the exchange of direct messages with other users, requires the user's free registration.

  • Only adults and legally competent individuals (not, for example, families or couples), corporate bodies, and private companies may register.

    When a person registers a company as a user, this person guarantees that they are authorised to represent the company.

  • The user may not grant the use of their account to a third person. The user is bound to keep their login data secret and to protect it from third party access.

  • The user account is neither transferable nor inheritable.

  • Users who already have an account on or do not have to register separately on . The login data for or can automatically be used as login data through Single Sign-on on .

    Users who register on the platform and have no account on or will automatically have an account created on and under the same single sign-on login data.

Use of the platform

  • The user creates a personal user account. A user contract between Autodoc and the user is established upon registration ("user contract").

    If the user already has an account on, the user contract comes into effect with the first login to the platform via single sign-on. The subject of the user contract is the provision of the platform by Autodoc.

  • After registration, Autodoc grants the user access to the platform via a user account and the use of login data. The user shall always keep their login data secret and immediately inform Autodoc of any known unauthorised access.

  • Registration under different usernames, as well as re-registration after exclusion from the platform, is not permitted.

  • The user commits to avoiding any activity which may threaten the security of the Autodoc platform, to not communicating any information or data which may interfere with the software platform, and to not transmitting viruses, Trojan horses, or any other malicious software.

Publishing rules for advertisements

  • After the user has successfully registered on the platform, they may create and publish their own advertisements for free.

  • Advertisement data will always be saved electronically. Where this feature is provided, the user may verify and modify the content and parameters of their advertisement during publication (preview feature).

  • Advertisements published on the platform by the user are visible to all users of the platform.

  • The user must place each advertisement in the right category AUTODOC ADS and must describe each advertisement accurately including all relevant features and properties (for example, condition of the product: new or used), in writing and if possible with clear pictures.

  • The user is obligated to indicate, when creating an advertisement, whether the offer is being published by a private individual or in the exercise of a commercial or independent professional occupation.

  • Users who make use of the platform as commercial suppliers or for other professional purposes are subject to specific legal requirements.

    They are obligated to to comply with statutory disclosure duty, and in particular, to provide complete supplier identification information that meets the legal requirements.

    Autodoc does not guarantee the accuracy and completeness of the information summarised there.

  • The copyright of published advertisements remains owned by the respective user. However, by placing their advertisement on the platform, the user grants Autodoc the right to make the advertisement retrievable and publicly accessible on its website.

    Autodoc has the right to relocate advertisements within the platform and to make technical changes.

Prohibited content and behaviour, responsibility for advertisements

  • Responsibility for all information, data, texts, images, photos, and other content and materials in the advertisement ("content") which are created, saved or published by the user while using the platform lies exclusively and without restrictions with the person from whom such content originates.

  • When placing an advertisement or in a related context, the user may neither directly nor indirectly:

    • infringe upon legal regulations, these Terms of Use, third-party rights, in particular copyright, trademark, and competition law, patents, trade secrets, personality rights (e.g. the rights to one's own image for persons pictured in photos), or violate common decency;

    • create, save, and/or publish images, photos, text, data, links, or any other content which is, under pertinent statutory regulation or in the view of Autodoc, constitutionally or legislatively objectionable or illegal, damaging, threatening, abusive, harassing, defamatory or offensive, vulgar, obscene, liable to incite hatred, racist or otherwise reprehensible, or which can harm minors in any way, in particular content that is of a pornographic nature, glorifies violence, or is otherwise liable to corrupt young persons;

    • create content containing false information or which is otherwise misleading

    • create, save, and/or publish content they are not authorised to share or publish,

    • save and/or publish material containing software viruses or other information, data, or programs which are designed or intended to disrupt, destroy, or limit the functioning of computer soft- or hardware or of telecommunication devices.

User obligations

  • The user is obligated, within the context of registration for the platform, to provide truthful, exact, up-to-date, and complete information in accordance with the registration form. The user agrees to immediately update their information themselves in case of any changes to this data.

    The user acknowledges that they are, as the owner of a user account, entirely responsible for all activities on their user account. If the user has authorised another person, e.g. a minor, without the agreement of their parent or legal guardian, to use their user account, they acknowledge that they are fully responsible for this user's actions, the control over access, the use of the platform by the user, and the consequences of any abuse.

  • The user must ensure that in placing advertisements they do not infringe upon any third parties (e.g. copyright infringement, violation of personality rights, breach of competition law).

  • The user shall immediately inform Autodoc about any misuse of the user account, as well as about any other breach of security regulations. The user is obligated to reimburse Autodoc for any resulting damage.

  • The user agrees to refrain from any activities which may impair or negatively affect the functional capacity of the platform (e.g. via malware or other scripts). This applies particularly to the use of "robot", "spider", or "offline-reader" software, which automatically generates user requests on the internet.

  • The user must also refrain from modifying, overwriting, copying, or distributing areas of the website, in particular by bypassing technical protection measures, e.g. against downloading.

Deleting advertisements

  • Autodoc has the right to partially or fully delete any user-created advertisements on the platform, or to deny the publication of user advertisements if there is concrete evidence that the advertisement violates the Terms of Use or statutory regulations, or that the user has otherwise intentionally breached contractual obligations. Autodoc has the right to warn and/or provisionally or permanently exclude a user from using the platform.

  • Autodoc reserves the right to not publish or to delete advertisements from the platform if there is concrete evidence that the product advertised is not freely available or is unlawfully advertised, or if there is a reason to believe that the advertisement will be or has been placed for abusive purposes.

  • Autodoc has the right to partially or fully restrict or even terminate its services (provision of the platform), as well as to delay the publication of advertisements, in the event this is necessary for the implementation of technical measures.

Membership cancellation, blocking of the user account

  • The user contract is concluded for an indefinite period of time.

  • The user may terminate the contract at any time, without notice.

  • Autodoc may terminate the contract with two weeks' notice. The right to terminate the contract without notice for good cause is unaffected.

    Autodoc may terminate the contract without notice if:

    - the user provides false or incomplete information during registration,

    - the user repeatedly breaches contractual obligations and does not desist in their breaches of obligation despite Autodoc's warnings.

  • If Autodoc has terminated the contract, the user has no right to create a new account, even under another name or designation.

  • Every termination must be received in writing. Terminations via email count as being in writing.

  • Autodoc has the right to fully or partially block a user's usage of the platform with no prior notice if there is reason to believe the user has infringed upon these Terms of Use, or if this blocking is legally required or is necessary for the investigation of a possible legal violation.

  • Once the contract is terminated, all current advertisements of the user will be removed from the platform, and the user account deactivated. The ensuing deletion of data does not include data that Autodoc is legally obligated or allowed to store.

Liability of Autodoc

  • User compensation claims against Autodoc will be rejected unless otherwise specified or agreed upon below.

    This exclusion of liability also applies to the benefit of Autodoc's legal representatives and vicarious agents if the user asserts claims against them, unless legal representatives or vicarious agents have acted wilfully or with gross negligence.

  • The above liability limitations shall not apply (a) as far as the liability is not limited by or can be excluded by applicable law, in particular under the terms of the German Product Liability Act,

    (b) in cases of intent or gross negligence, (c) in cases of damage to health, limb, or life caused by simple negligence, (d) in the case of a breach of significant contractual obligations, (e) in cases of fraud, and (f) in cases of failure to honour a guarantee.

  • Autodoc does not have any influence on the design or the content of users' advertisements. Autodoc explicitly distances itself, therefore, from all content of the advertisements on the platform.

  • Autodoc does not check the legitimacy, accuracy, or completeness of the advertisements.

    Autodoc does not guarantee the accuracy or completeness of the information in advertisements, nor does it guarantee the quality, safety, or legitimacy of the goods or services advertised by users.

  • As far as the liability of Autodoc is excluded, this also applies to companies affiliated with Autodoc as well as for the personal liability of employees, workers, representatives, shareholders, and vicarious agents of Autodoc.

Release from liability

The user hereby declares that they will indemnify and not hold Autodoc, companies associated with Autodoc, as well as the employees, workers, representatives, shareholders, and vicarious agents of Autodoc and/or of companies associated with Autodoc liable in regard to demands or claims of any kind raised by third parties due to or in connection with content that the user stores, publishes, and/or transmits on the platform or which are raised due to the use of the platform or due to user violation of these Terms of Use or of the rights of third parties. This also includes lawyers' and court fees.

In the case of a claim by a third party, the user is bound to provide Autodoc immediately, correctly, and in full upon request with all information required for reviewing the claims and defending against them. The right to release from liability does not apply if the user is not responsible for the infringement.

Autodoc trademarks and copyrights

The user recognises that all Autodoc rights to labelling, including any trademark, patent, copyright, or licence rights, or any other rights or comparable legal positions in relation to the user are the exclusive property of Autodoc and the user may not use them or remove references to Autodoc's ownership of rights without the prior, explicit, written consent of Autodoc.

In particular, the user may not use the Autodoc trademark, copy, modify, disassemble, create derivative works from, or attempt to discover the source code, sell, assign, sublicense or transfer any rights to the software/source code or claim any rights in the software/source code. For clarification, the above is not applicable to the user's own content.

Data protection

The use of the platform is voluntary. The use of the platform is, however, not possible without providing personal data or under specification of anonymised data.

Autodoc will comply with the relevant applicable data protection regulations. Further information on the nature and purpose of required personal data collection, processing, and use can be found in the privacy policy

Changes to the Terms of Use, cessation of services

  • The Terms of Use will be a part of the contractual relationship between the user and Autodoc in the version which was available at the time of registration.

    The up-to-date version of the Terms of Use can be found on the Autodoc website at any time, under Autodoc has the right to make changes to the platform, including changing and adapting the Terms of Use with future effect.

    Autodoc will inform the user in writing (email will suffice) four weeks before the changes are implemented.

    If no objection is made during this time period, or if a user consents to the changes in advance, either explicitly or through active use, the amended Terms of Use will apply.

    If the user objects to the changes within the announcement period in writing (email will suffice), the user contract will continue under the previous Terms of Use. The user's and Autodoc's termination rights remain unaltered.

  • Autodoc also has the right to terminate its services (provision of the platform) in compliance with a two week period of notice.

Settlement of online disputes: Information according to art. 14 of the 2013/524/EU regulation on consumer ODR

The European Commission offers a platform for online dispute resolution, available at

Autodoc is neither prepared nor generally obliged to participate in dispute resolution procedures before a consumer arbitration board.

Consumer arbitration: Information according to section 36 of the German Act on Alternative Dispute Resolution in Consumer Matters

Autodoc does not participate in dispute resolution procedures before a consumer arbitration board. Nevertheless, we are legally obliged to inform you of a consumer arbitration board competent for you:

Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V. {General User Conciliation Board of the Registered Association Centre for Arbitration}, Straßburger Straße 8, 77694 Kehl am Rhein, phone number: 07851 / 795 79 40, fax: 07851 / 795 79 41, email:, website:

Final provisions

  • If the users are entrepreneurs (in accordance with section 14 of the German Civil Code), the law of the Federal Republic of Germany shall apply. The application of the UN Sales Convention (CISG) is excluded.

    For consumers, this only applies if no mandatory legal regulations (such as consumer protection regulations) of the law of the country in which the consumer has their habitual residence are opposed to this.

  • The exclusive place of jurisdiction for all disputes arising from or in connection with this user contract is Berlin, provided that the contracting parties are merchants or that you have no general place of jurisdiction in Germany or in any other EU member state or that you moved your permanent residence abroad after these Terms of Use came into effect or your place of residence or habitual abode is unknown at the time when legal action is filed.

  • Should one or more provisions of the Terms of Use be or become invalid or unenforceable, this shall not affect the remaining provisions of the Terms of Use. The invalid or unenforceable provisions shall be replaced by legal regulations, where applicable.

Consumer revocation policy

  • Consumers have a right of revocation in accordance with the following provisions, where a consumer is any individual who concludes a legal transaction for purposes that cannot predominantly be attributed to that individual's commercial or self-employed professional activity.

  • You may revoke your contractual agreement without having to provide a reason for doing so within two weeks in writing (e.g. by letter, fax, email).

    The time period starts after the reception of this information in writing but not prior to the conclusion of the agreement nor before we have fulfilled our obligations to provide information as defined in Article 312c of of the German Civil Code in conjunction with section 1 and (2), and of the Civil Code Regulation on Information Duties.

    For this purpose, you may use the attached revocation form, although this is not compulsory. You may fill in the revocation form electronically on our website and return it (for example via email to

    If you make use of this option, we will send you an immediate confirmation of receipt of the revocation (e.g. via email).

    Dispatch of revocation before the deadline expires shall suffice to meet the revocation deadline. The revocation is to be sent to:


    Josef-Orlopp-Straße 55

    10365 Berlin, Germany,

    Phone number: +493022026998,

    Fax: 030 208 478 250,


  • Consequences of revocation

    In the case of an effective revocation, both parties are to reimburse the other party for the services received and any derived profits (e.g. interest).

    If you are unable to return to us the entirety or part of the received benefits, or only in a damaged state, you are required to offer a compensation of equal value. This may mean that your contractual payment obligations for the period up until revocation must still be satisfied.

    Liabilities to refund payments must be complied with within 30 days. The time period starts with the dispatch of the revocation for you, and with its receipt for us.

    We will use the same payment method you used for the original transaction for any refunds, unless another option is agreed upon with you; under no circumstances will you be charged any fees because of such refunds.

  • Special instructions

    Your right of revocation shall expire prematurely if the contract has been fully fulfilled by both parties with your consent before you have used the right of revocation.

  • Sample revocation form

    If you wish to revoke the contract, please complete and return this form.

    —End of revocation instructions—

    The original German language version of the contract shall prevail in the event of any dispute or ambiguity.